As communities and organizations across the country continue to make adjustments in response to the coronavirus pandemic, Goodwill Manasota is working to address current and urgent needs with a new program. Through Community Connection, which was launched in May, community members can access information and referrals for employment, food, housing, clothing, veterans’ services, financial needs, medical services, academic services, counseling services, technology services, and more. These services can be provided face-to-face or virtually, depending upon customer preference. "With the impacts of the coronavirus, we knew that we were going to have a lot of people looking for services that did not necessarily include employment and we also wanted to ensure that those seeking our services had choices about how to access assistance from us," said Margie Genter, vice president of mission services for Goodwill Manasota. "While this program is similar to the information and r eferral programs we have always had, we rounded out the program with a virtual option as well as an intensive customer service component that enables us to consistently learn and improve, and benefit quickly from customer feedback."