Company Name: Dental Care Alliance - Advanced Dental Care of Sarasota East
Position Title:: Dental Receptionist
Our family dental care practice provides full-service dentistry to adults and children from the young age of five. With a knowledgeable team of Sarasota dentists and staff, we’re patient-oriented with the skill and the experience to go along with it. We treat our patients like we treat our own family and look forward to making your family a smiling part of ours.
We have an immediate opening for a Dental Receptionist for our practice located in Sarasota, FL. The Dental Receptionist for this position will have experience working as a Receptionist in a dental office with excellent customer service skills. We are looking for candidates that have experience with verifying different types of dental insurance plans (HMO's/PPO's). Knowledge of dental terminology is a plus. We prefer a candidate that is a team player and has a positive attitude with exceptional multi-tasking abilities to join our amazing team.
- 1+ years' experience working in a dental office
- Knowledge of insurance plans (HMO/PPO)
- Experience answering telephone
- Customer service experience
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
Advanced Dental Care of Sarasota East is a highly successful affiliated practice of Dental Care Alliance (DCA).
As one of the country’s largest and oldest dental support organizations, DCA supports more than 265 affiliated practices in 13 states, encompassing all facets of general dentistry and all recognized dental specialties. As a result, DCA offers dental professionals groundbreaking career and affiliation opportunities.
Established in 1991 by Dr. Steven R. Matzkin, Dental Care Alliance’s success is the result of our unwavering commitment to improving the wellbeing of patients, dentists, and dental professionals through innovative and proven practice-support solutions. Through years of combined industry expertise, economies of scale and centralized administration, DCA provides affiliated practices with substantial savings in supplies, increased services and effective marketing.
We improve the practice of dentistry by partnering and supporting our dental professionals, so they can create a lifetime of healthy smiles for their patients.
To be the trusted partner of choice for the industry’s best dental professionals.
DCA Values - USMILE
Unleash Career Potential—of our employees and partners
Service Excellence—to our professionals, patients and families
Meaningful Contribution—all can make a difference
Integrity First—in all we do
Leadership—in our field and we assume accountability
Excellence in Action—we are committed to get the job done
Our mission, vision and values are a vital part of our everyday interactions with all employees, and most importantly, with patients and families.
You will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Dental Care Alliance. Stronger Together.